Privacy Policy for Back2Clean
Last updated: 5/1/2025
Back2Clean (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website at www.back2cleanpressurewashing.com.
1. Information We Collect
We collect the following types of personal information:
- Contact Information: Name, address, phone number, email address.
- Service Details: Property address, service requests, and relevant notes.
- Payment Information: Payment method details (e.g., credit card information, billing address) processed through secure third-party payment processors.
- Website Usage: IP address, browser type, visit duration, and pages visited (collected via cookies and analytics tools).
2. How We Collect Information
We collect information in the following ways:
- When you fill out forms on our website.
- When you contact us by phone, email, or in person.
- Through scheduling or booking services online.
- Automatically, via cookies and analytics tools when you visit our website.
3. How We Use Your Information
We use your information to:
- Provide and schedule pressure washing services.
- Respond to your inquiries and communicate with you about your service.
- Process payments and send invoices or receipts.
- Improve our website and customer experience.
- Send occasional marketing emails or promotions (you may opt out at any time).
4. Sharing of Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors that help with payment processing, website hosting, scheduling, or marketing (all required to protect your data).
- Legal Requirements: If required by law or to protect our rights.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies (such as Google Analytics) to improve site functionality and analyze usage. You can choose to disable cookies through your browser settings, but some features of our site may not function properly.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including secure servers and encryption where appropriate.
7. Children’s Privacy
Our services are not directed at children under 18. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:
Back2Clean
Ocala, FL
back2cleanpressurewashers@gmail.com
352-777-5286
This policy is intended as a general template for home service businesses. If you have specific legal concerns, consulting a local attorney is recommended.